Terms of Service
These terms describe how visitors may use the Pottery Barn gift and decor website, request product information, and communicate with our team about curated home gift selections.
Website use
The content on this site is provided for product discovery, gifting inspiration, and inquiry support. Visitors may review pages, submit requests, and share relevant project details for legitimate business or personal gifting purposes.
Product information
Product availability, imagery, dimensions, materials, and packaging details may change as collections evolve. Inquiry responses are intended to clarify next steps and should be reviewed before final purchasing decisions.
Images and descriptions on the website are used to explain category direction and home styling intent. They may include visual placeholders, seasonal scenes, or examples that help buyers understand how decor, fragrance, collectible accents, and glass gifts can work together. Final specifications should always be confirmed through the appropriate purchase process.
Inquiries
When you submit a form, you agree to provide accurate contact information and a respectful description of your request. We may use the information to respond, suggest categories, and coordinate follow-up related to the gift brief.
Submitting a request does not guarantee product availability, pricing, delivery timing, or acceptance of a proposed project. It simply allows our team to review the information and respond with relevant guidance. If additional details are needed, we may ask for recipient context, room setting, order quantity, or preferred presentation style.
Limitations
The site does not create a binding supply commitment until a separate purchase or service agreement is confirmed. We are not responsible for delays caused by incomplete information, third-party systems, or circumstances outside reasonable control.
Visitors are responsible for using the site in a lawful and respectful manner. Content may not be copied, misrepresented, or used to imply a confirmed relationship without permission. We may update these terms as the website, catalog structure, or inquiry process changes.
Contact
Questions about these terms may be sent through the contact page. We will review the request and respond with the most relevant support path.